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We are honored to declare a strategic collaboration with REIL to offer advanced A2P Bulk SMS services. This exclusive partnership represents a significant advancement in our capacity to deliver cutting-edge solutions within the messaging services domain.     WhatsApp Business API Revolutionizes Customer Communication for Businesses globally.     Chatbots Revolutionize Business: Hyper-Personalization, Conversational Commerce, and AI-Powered Customer Support Take Center Stage.     RCS Poised to Transform Mobile Communication with Enhanced Features and Multimedia Capabilities in 2023.

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Job Title - Data Analyst

Experience – 4+ years

Key Responsibilities

  • Collect, clean and analyze large datasets from multiple sources.
  • Develop and maintain dashboards and reports using Power BI/Tableau.
  • Write and optimize SQL queries for data extraction, transformation, and analysis.
  • Use Python for advanced analytics, data manipulation, and automation tasks.
  • Apply AI/ML techniques to identify patterns, trends, and predictive insights.
  • Support end-to-end data projects including requirement gathering, analysis, visualization, and reporting.
  • Ensure data governance, quality checks, and compliance with Responsible AI practices where applicable.
  • Key Requirements:

  • Bachelor’s/ Masters’s degree in Computer Science, Data Science, AI, or a related field.
  • Minimum 4 or 4+ years of experience as a data analyst.
  • Proficiency in SQL for database management and queries.
  • Expertise in Python for data analysis, scripting, and automation.
  • Hands-on experience with Power BI and/or Tableau for data visualization.
  • Basic knowledge of MS Excel.
  • Understanding of AI/ML concepts and experience with predictive analytics.

Job Title – HR Manager

Experience – 5+ years

Key Responsibilities:

  • Develop and implement HR strategies and policies aligned with organizational objectives.
  • Oversee the recruitment, onboarding, performance management, and offboarding.
  • Drive employee engagement initiatives to build a motivated and productive workforce.
  • Ensure compliance with labor laws, statutory regulations, and company policies.
  • Manage payroll, compensation & benefits, and HRMIS systems.
  • Provide guidance and support to managers on employee relations, conflict resolution, and performance issues.
  • Conduct training needs analysis and implement learning & development programs.
  • Monitor HR metrics, prepare reports, and present insights to senior management.
  • Lead organizational change management and workforce planning.
  • Key Requirements:

  • Bachelor’s/Master’s degree in Human Resources, Business Administration, or related field.
  • Minimum 5+ years of experience in HR roles.
  • Strong knowledge of HR practices, labor laws, and compliance requirements.
  • Proven ability to lead HR functions in a fast-paced environment.
  • Excellent interpersonal, communication, and leadership skills.
  • Proficiency in HRIS, MS Office, and recruitment portals (LinkedIn, Indeed, etc.)
  • Strong problem-solving and decision-making skills.

Job Title - Enterprise Sales Manager

Experience – 5 years to 20 years

Job Description - A Sales Manager in a CPaaS (Communications Platform as a Service) organization is responsible for driving revenue growth by developing and managing the sales strategy for communication solutions. Their key responsibilities typically include:

  • Business Development: Identifying and acquiring new customers for CPaaS solutions like SMS, voice, video, and chat APIs.
  • Customer Relationship Management: Building strong relationships with key clients to ensure long-term engagement and upselling opportunities.
  • Sales Team Leadership: Leading, mentoring, and motivating the sales team to meet and exceed targets.
  • Market Analysis: Monitoring industry trends, competitors, and customer needs to refine the sales approach.
  • Collaboration: Working closely with marketing, product, and technical teams to align offerings with market demands and customer requirements.
  • Performance Tracking: Analyzing sales metrics and preparing reports to optimize sales strategies.

Job Title – Business Development Executive

Experience – 0 years to 2 years

Job Description - A Business Development Executive (0–2 years’ experience) in a CPaaS(Communications Platform as a Service) organization is responsible for supporting sales efforts and driving customer acquisition. Key responsibilities include:

  • Lead Generation: Identifying potential clients through research, cold calling, and networking.
  • Client Outreach: Initiating contact with prospects to present CPaaS solutions like SMS, voice, video, and chat APIs.
  • Sales Support: Assisting in preparing sales pitches, proposals, and presentations.
  • Relationship Building: Maintaining communication with prospects to nurture leads and convert them into customers.
  • Market Research: Analyzing industry trends and customer needs to identify new business opportunities.
  • CRM Management: Updating and managing client information in CRM tools for tracking and follow-up.

Over 13 Years of Proven Expertise

With over 13 years of experience in the market, Virtuoso Net Soft has been at the forefront of CPaaS innovation. Join a legacy of satisfied clients who have transformed their customer service operations with our cutting-edge solutions.

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Your Journey to Exceptional Customer Service Starts Here

Contact Virtuoso Net Soft today to embark on a journey toward unparalleled customer service excellence. Elevate your communication strategies, boost team productivity, and exceed customer expectations with our proven CPaaS solutions.